Privacy Policy for Masters & Munn
Effective Date: 20th January 2025
At Masters & Munn, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR).
By using our services, booking a photography session, or interacting with our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Data Controller
The data controller for the personal data you provide is:
CJ Munn
Masters & Munn
153 Boxley Road, Maidstone, Kent ME142TJ.
01622 609386
enquiries@mastersandmunn.co.uk
2. Types of Personal Data We Collect
We collect various types of personal data depending on how you interact with our business. This may include:
Basic identification data: Name, address, phone number, email address.
Booking information: Date and time of session, type of service requested, specific requirements or preferences.
Additional personal details relevant to your commission: For example, for portraiture this might include visual descriptions, height and dress size details; details of any physical disability, health condition or impairment that might affect your ability to pose for your sculpture. We also may retain moulds of any lifecasts we make and copies of commissioned lifecasts unless otherwise agreed in writing.
Payment information: Billing address, payment method, transaction details.
Artistic and photographic content: Images captured during casting sessions (if requested by yourself, we will pass these to you via email/digital transfer and will carry out deletion as soon as they are no longer necessary for the purposes of carrying out our work). We may also store photos of the finished work itself and photos of the location where the work is to be displayed, along with designs or drawings of creative ideas pertinent to the production of the artwork. We also may retain moulds of any lifecasts we make and copies of commissioned lifecasts for portfolio purposes unless otherwise agreed in writing.
Communications: Emails, messages, or inquiries sent to us regarding our services.
If visiting our Maidstone studio/premises at 153 Boxley Road, Maidstone, Kent ME142TJ, we have video surveillance outside the property for the purposes of deterring criminals. Your image and sound may be temporarily recorded coming and going from the property.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
To provide our artistic services: This includes booking, scheduling, performing lifecasting sessions, and delivering your artwork.
To process payments: We may use your data to process payments and provide receipts.
To communicate with you: We may contact you for scheduling updates, service-related inquiries, or marketing purposes if you have opted in.
For legal obligations: To comply with any legal obligations (e.g., tax reporting, record keeping).
For safety and crime prevention.
For the purposes of marketing our business and maintaining an artistic portfolio in order to continue trading.
4. Legal Basis for Processing
Under GDPR, we must have a legal basis to process your personal data. The legal bases we rely on include:
Consent: When you provide us with personal data, such as when you sign up for a newsletter, book a session, or agree to marketing communications.
Contractual necessity: To perform our contract with you (e.g., providing photography services you have requested).
Legitimate interests: We may process data for purposes such as improving services, managing bookings, responding to inquiries, tailoring your experience with us, maintaining our portfolio of work to advertise our services, recording processes of work for future replication and reference of technique.
Legal obligation: Where required by law (e.g., financial or tax reporting).
5. How We Protect Your Data
We implement appropriate technical and organisational measures to safeguard your personal data, including encryption, secure servers, and access control systems. Only authorised personnel have access to your personal data, and we regularly review our data security practices.
6. Sharing Your Data
We do not share your personal data with third parties, except in the following cases:
Service providers: We may share data with third-party service providers (e.g., payment processors, email marketing tools, cloud storage) who assist us in providing our services. These third parties are required to process your data in accordance with GDPR and our instructions.
Legal requirements: We may share data if required by law, such as to comply with a subpoena or legal process.
7. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, we may retain your emails for a reasonable period of time in case you request copies or additional services in the future that replicate aspects of your original order, or to refer back to the method of creation of a particular piece for future work.
8. Your Rights Under GDPR
As a data subject, you have the following rights under the GDPR:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., legal or contractual obligations, or finished work from our portfolio of images).
Right to Restriction of Processing: You can request that we restrict how we process your personal data under certain conditions.
Right to Object: You can object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at enquiries@mastersandmunn.co.uk. We will respond to your request within 30 days, as required by GDPR.
9. Cookies and Tracking Technologies
Our website may use cookies to enhance your user experience, analyse website traffic, and provide personalised services. You can control the use of cookies through your browser settings and for this website via the Cookie Preferences control at the bottom of every page.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
MASTERS & MUNN
153 Boxley Road, Maidstone, ME142TJ.
01622 609386
enquiries@mastersandmunn.co.uk